Help

Index — all labels

FAQ & Contact

Answers about ordering, shipping, returns and payment for every label on the platform, and the ways to reach us.

01 — Questions

Ordering across labels

Can I order from more than one label at once?

Yes. All the labels share one store, so pieces from EvolutionOfWear, WORDWEAR and any other label go into the same cart and are paid for in one checkout.

Is there anything to confirm before checkout?

Yes. In the cart you’ll be asked to tick a box confirming that you agree to our Terms of Service before you continue to checkout.

How do I know if it will fit?

Sizing measurements are included for every clothing piece. If you’re unsure, compare them to a piece of your own.

Shipping and delivery

Where do you ship?

We ship internationally. Shipping costs depend on the destination and are shown at checkout before you pay.

Is there free shipping?

Orders over $100 qualify for free shipping. This minimum may change; the current terms are always in our Shipping policy.

How long will my order take?

We’re a young, developing store and aim to dispatch every order as soon as possible. Please allow up to 3 weeks from purchase for your order to be processed and shipped.

Orders can also be delayed by credit approval, customs processing, customization or remote delivery locations.

How do I track my order?

Once your package ships, you’ll receive a tracking number so you can follow it at any time.

What if my package is delayed, lost or stolen?

Once a package is handed to the carrier, we can’t be responsible for further delays, or for loss or theft in transit. If something goes wrong, contact us with a full, detailed description. We review every case and may offer compensation at our discretion, but compensation isn’t guaranteed.

Returns, refunds and cancellations

Can I cancel my order?

Order cancellations and full refunds are available up to 14 business days from the date of purchase. Email us at evolutionofwear@gmail.com to cancel.

What is your return policy?

You have 14 days after your purchase to request a return. Items must be in the condition you received them: unworn or unused, with tags, in the original packaging, and with a receipt or proof of purchase.

If your order is shipped to the European Union, you can cancel or return it within 14 days for any reason, under the same conditions.

Full details are in our Refund policy.

How do I start a return?

Email us at evolutionofwear@gmail.com. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back without a return request can’t be accepted.

Which items can’t be returned?

Custom or personalized items, sale items and gift cards can’t be returned. If you have a question about a specific piece, get in touch.

My item arrived damaged or wrong. What should I do?

Please check your order when it arrives and contact us right away if an item is defective, damaged or not what you ordered, so we can look into it and make it right.

Can I exchange an item?

The fastest way is to return the item you have and, once the return is accepted, place a separate order for the new one.

When will I get my refund?

We’ll let you know once your return has been received and inspected, and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card provider may need extra time to post it.

Availability and sold-out pieces

What does “Coming soon” mean?

WRONG, Mars 74 and Bruce Melan are labels on their way. Their pages are already open to explore, but their pieces aren’t on sale yet.

A piece is sold out. Will it come back?

Some pieces are made in limited quantities, and a sold-out piece may not return. If you’re looking for something specific, contact us and ask.

Payment and currency

Which currency are prices in?

Prices are shown in US dollars (USD) in every country we sell to.

How can I pay?

The available payment methods are shown at checkout.

Customer support

How can I contact you?

Email evolutionofwear@gmail.com, send a direct message on Instagram (@evolutionofwear), or use the contact form.

Is there a separate contact for each label?

No. Use the same contact details for every label: all orders and questions go through this one store.

02 — Contact

Contact

Questions about an order, a return or a specific piece? Write to us directly, or send a message with the form.

Send a message